Hardware stores with heart
There's been a lot of talk lately about how tough it is for locally owned hardware stores to be successful with the competition from places like Home Depot, Menards and Lowe's. I can understand it, but I've got my favorite local stores and I'm pretty loyal to them for a number of reasons.
But first, let me tell you about Home Depot.
I used to know a guy who worked in the news department at a local television station. He got fired.
A couple of months later I was in Home Depot and I see this guy coming down an aisle, wearing one of those orange vests and that big button that said something like, "Just Ask. I Will Help."
We chatted and he was kind of sheepish about his major fall from grace. But we got back to order and I asked him about how I'd go about fixing a certain plumbing leak. "Hell, I have no idea," he responded and then took for to find someone who might know. He never came back.
I have been a customer of National Hardware for decades. The guy who started it, the late Marshall Rotter, was a friend of my dad's. The saying among my circle of friends has always been that if you couldn't find it, go to National and it would be there. The back counter at National is one of the best places in the world to get answers and spend a few hours just loafing and chatting. Amazing what you can learn.
National isn't the only place however. I am a loyal Brady Street Hardware customer and lately the new Blifferts in Riverwest has begun to make inroads into my loyalty.
And finally a word has to be said about Crown Hardware on MLK. For as long as I can remember this has been THE place for plumbing materials and advice in this city. People come from all over, including professional plumbers, to get help at Crown. They can occasionally be a little grumpy, but it's like going to a great deli with the old Jewish guy snapping at you from the front register.
You put up with that little bit of crap for the experience.
Those little drug stores that used to be around have all but faded from the scene, but I hope the local hardware stores can survive. And as long as there are people who want to do their own home stuff and need a little advice on how to go about it, I'm confident they'll survive.
I'd be interested in the other great local hardware stores Milwaukee has to offer. I bet there are a lot more than the experts think.
Talkbacks
MKE.Mike | Jan. 23, 2012 at 8:08 a.m. (report)
Skip the big box stores! In the Tosa area, Robertson's and Puhl's are great options!
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CoolerKing | Jan. 23, 2012 at 7:54 a.m. (report)
The previous post is quite accurate. While Menard's/Home Depot/Lowe's does have hardware, they're only limited to tools and some common sized items. In the past I've needed screws and nuts that were either metric or a standard in-between sizes that none of those big box stores carried. However, I do find that stuff at the smaller stores. The one in particular for me is the Tippecanoe True Value on Howell Ave.
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beefsupreme | Jan. 21, 2012 at 8:21 a.m. (report)
i like bliffert. mike is great at repairing tools.
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EazyE | Jan. 21, 2012 at 12:31 a.m. (report)
i love ace hardware on 4th and Mckinley. id rather buy from them than the big box any day of the week! id be lost without them!
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heinslor | Jan. 20, 2012 at 3:46 p.m. (report)
Elliots Ace Hardware! I go to the West Allis and Brookfield locations. They are great to go to when you have a project, but are not sure what you can use to get it done. In my opinion, the Big Box stores are NOT hardware stores. Menard's has more hardware than the others. But if you need a specific screw, nut or bolt, Ace is the place!
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